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Rick Dexter

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Rick Dexter is founder and CEO of NDYNAMICS. He has over 30 years of experience designing and supporting computer networks, particularly for small and mid-sized businesses seeking reliable and scalable IT infrastructure.

Tip of the Week: Keep an Eye on Your IT While You Aren’t There

Tip of the Week: Keep an Eye on Your IT While You Aren’t There

As the workers that power many businesses are remaining at home, remote solutions have proven to be a significant tool in keeping productivity moving. However, with nobody going into the office, monitoring your IT environment is necessary to make sure that the infrastructure you depend on is still in the right conditions. For this week’s tip, we’ll discuss some best practices to help you do so.

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Tip of the Week: Streamline Your IT with These 4 Tips

Tip of the Week: Streamline Your IT with These 4 Tips

The world has been turned on its head recently and it has forced the hands of many business owners to make a complete digital transformation of their business. Many businesses have made this transformation previously, but haven’t completely worked out the logistics of it when the stay-at-home orders came down due to the COVID-19 pandemic. Today we will look at four elements of a digital transformation that are extremely useful for your business.

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The Cloud Can Contribute to Company Collaboration

The Cloud Can Contribute to Company Collaboration

Collaboration has always been key to the success of businesses, and with the cloud technologies now available, collaboration is possible in more ways than ever. COVID-19 has made business connectivity more important than ever, so we saw it fitting to recognize some of the cloud’s collaboration options. They come in a few distinct flavors:

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Tip of the Week: Phishing Attacks at Home

Tip of the Week: Phishing Attacks at Home

Microsoft’s latest Security Intelligence Report cites phishing attacks as the most prevalent cyberthreat. With the COVID-19 outbreak pushing large numbers of workers to their own homes, it is almost assuredly still the case. As a result, it is extremely important that you and your staff understand how to spot potential phishing attacks and what to do when confronted with an attack. Today, we will provide you some tips on how to identify and remediate such attacks.

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How to Trim Your IT Support Expenses (But Keep Your IT)

How to Trim Your IT Support Expenses (But Keep Your IT)

When a budget comes into play, it is important to remember that there are a few ways that you can adjust it beyond eliminating line items. For instance, you can instead optimize some of the most egregious financial requirements your technology has--its support costs--by translating the unpredictably variable costs you likely deal with now for your support, to the much more sustainable agreement that a managed service provider will operate through.

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