Rick Dexter

Customer relationships are at the heart of any business that sells a service or goods, making a technology solution like a CRM a powerful way to jumpstart operations. Let’s review what some of the benefits of using a CRM are and how your organization might use one to the best of its ability.

Artificial intelligence has several uses in the business world, many of which utilize machine learning. With greater access to this technology than ever before, small businesses have more opportunities to grow as a result. Let’s go over how SMBs can utilize AI, including how to get started with it.

Google Chat, a worthy successor to Google Hangouts, is a great tool for users that can help them be more productive throughout the day, but did you know that you might be missing out on a ton of functionality by forgoing some of these keyboard shortcuts? Let’s go over some of the most helpful ones and how you can use them to get more out of this tool.

Remote work has only grown more popular with time, to the point where it is now common for employers to offer it in some capacity. While the pandemic may have expedited this shift, it is clear that remote work has become a new normal in some industries. Today, we thought we would address one of the hot-button issues about remote work: keeping your staff engaged and productive.

If you aren’t making cybersecurity a priority for your business, then we urge you to review the following statistics to ensure that you understand the gravity of the consequences. Let’s take a look at some of the ways scammers and hackers are making their way around the carefully-laid defenses placed by businesses and how you can protect your own organization.