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Rick Dexter

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Rick Dexter is founder and CEO of NDYNAMICS. He has over 30 years of experience designing and supporting computer networks, particularly for small and mid-sized businesses seeking reliable and scalable IT infrastructure.

You Can’t Afford to Ignore a Ticked Off Customer

b2ap3_thumbnail_angry_customers_400.jpgHaving confidence in your ability to run your business is an important thing to have, but it doesn’t matter how much confidence you have if your customers beg to differ. After all, without them, your business wouldn’t be where it is today. This is why it’s important to listen to what your customers say, and if it’s not positive, you need to resolve the problem as quickly as possible.

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A Dark Shadow is Cast Over the Good Work Robots Do

b2ap3_thumbnail_manufacturing_robot_mistakes_400.jpgThe point of living in a world where technology takes over everything is that it’s supposed to make life easier. Although, keep in mind that imperfect humans are responsible for creating these technologies. Therefore, technology is flawed, maybe even to the point of putting people in harm’s way. This fundamental truth makes for an uneasy trust between man and machine.

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Tip of the Week: How to Take Back Your Website From Comment Spammers

b2ap3_thumbnail_comment_spam_400.jpg“Wow. That was a great article! I make $500 a day working from home and you can too! Click the link below to learn how!” This is an example of comment spam. You may have seen it before. You may have even fallen for it. How does one deal with such an annoyance?

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What If You Never Had to Go to the Doctor’s Office Again?

b2ap3_thumbnail_call_the_remote_doctor_400.jpgRemote technology is so efficient and popular that it’s infiltrating many industries that you’d be surprised to hear about. One such sector is the healthcare department. Some doctors are taking advantage of the leaps and bounds made by technology to help their patients get back on their feet as easily as possible.

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Your Computer Can Identify You Based On How You Move Your Mouse

b2ap3_thumbnail_mouse_security_400.jpgAny user of technology knows that it’s important to optimize security on all fronts of your business. The only problem with this is that passwords aren’t as secure as they used to be. Many businesses have moved in the direction of two-factor authentication, which requires a secondary credential in order to access an account. Did you know there’s a security method that uses your mouse’s behavior to authorize your login?

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