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Rick Dexter

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Rick Dexter is founder and CEO of NDYNAMICS. He has over 30 years of experience designing and supporting computer networks, particularly for small and mid-sized businesses seeking reliable and scalable IT infrastructure.

Looking for Outside-the-Box Ideas? Give Your Intrapreneurs a Voice

Looking for Outside-the-Box Ideas? Give Your Intrapreneurs a Voice

Entrepreneurs are the heroes of today, making great strides in the business world by introducing new ideas to their industries. However, the intrapreneur is a bit more of an enigma; they create commendable ideas within their own organization. In fact, your organization probably has its own intrapreneurs. How do you take advantage of their skills to your business’s benefit?

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Tip of the Week: 3 Ways the Cloud Streamlines Operations for SMBs

Tip of the Week: 3 Ways the Cloud Streamlines Operations for SMBs

The cloud is a great asset that your business can use to your business’ operational efficiency, but only if you’ve put plenty of thought into the implementation process. Since the same cloud solution likely won’t work in the same way for two different organizations, you’ll need to intimately know what your business needs so that you can build and deliver a cloud solution to meet these demands. This week’s tip is all about helping you determine the best cloud solution for your organization.

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What’s Behind so Many Businesses Switching Their Phone Systems to VoIP?

What’s Behind so Many Businesses Switching Their Phone Systems to VoIP?

The office telephone has been a staple in the business environment for generations, but the extent that each organization uses their telephone will vary. Factors like the number of users, telephone handsets, and wiring required will influence how much use you get from your telephone solution. However, these questions don’t have to be as difficult to ask if you consider the many benefits of a hosted phone system.

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Don’t Worry, Your Samsung Phone “Winking” at You is Just a Cool Feature

Don’t Worry, Your Samsung Phone “Winking” at You is Just a Cool Feature

If you’re a Samsung smartphone user, have you ever seen a little eyeball symbol appear at the top of the screen? You might notice that it will show up for a minute, and then disappear again. Since this kind of activity usually makes users question what’s going on with their device, let’s get down to the bottom of this weird occurrence.

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Tip of the Week: Resolve a Poor Internet Connection By Following These 3 Steps

Tip of the Week: Resolve a Poor Internet Connection By Following These 3 Steps

When the Internet goes down in the modern office, chaos ensues. The only way to subdue the panicked masses is to provide answers and to resolve the issue, ASAP. If you happen to find yourself in such an Internet-less predicament, then be sure to follow these three troubleshooting tips.

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