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Rick Dexter

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Rick Dexter is founder and CEO of NDYNAMICS. He has over 30 years of experience designing and supporting computer networks, particularly for small and mid-sized businesses seeking reliable and scalable IT infrastructure.

Know Your Tech: Breadcrumbs

Know Your Tech: Breadcrumbs

A trail of breadcrumbs can be a useful thing, whether you’re using it like Hansel and Gretel to find their way back home, or you’re using it in computing to find your way back to a page you were previously on. Today’s tech term is dedicated to the latter.

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Investigating the Value of Managed IT Services

Investigating the Value of Managed IT Services

Managed IT services can present a lot of benefits for small businesses. Since not many smaller businesses can afford to staff expert IT technicians, managed IT services are an attractive alternative that allows an organization to get the IT support and management they need to keep their business running efficiently. Today, we’ll go over all the benefits a managed service provider can present a small business,and just how a MSP delivers significant returns on your IT support investments.

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Can You Afford to Ditch Your Telephone System for VoIP?

Can You Afford to Ditch Your Telephone System for VoIP?

Voice over Internet Protocol, or VoIP for short, might at first glance seem complex, but it’s really quite simple when explained properly. Unfortunately, misconceptions surrounding VoIP can become a barrier of entry for businesses considering a VoIP solution. We’re going to disprove some of these misconceptions and prove VoIP can be a valuable investment for just about any business in need of a communications solution.

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Getting a Better Sense of Customer Relationship Management

Getting a Better Sense of Customer Relationship Management

I’m sure I don’t need to tell you how important it is to have a handle on your clients’ needs. After all, how else are you supposed to offer them the level of service that they need to remain satisfied enough to stay subscribed to what you offer? This endeavor is exactly why a customer relationship management (or CRM) system is so crucial.

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Tip of the Week: 5 Tricks to Using Windows

Tip of the Week: 5 Tricks to Using Windows

There’s a lot more to the Windows operating system than first meets the eye, especially where handy shortcuts are concerned. Today, we’ll cover five of the shortcuts baked into Windows that may be beneficial to your productivity.

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